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At Mollar, each fabric we supply goes through strict quality check from multiple hands ensuring accurate measurements, defect-free designs or prints, undamaged and unworn condition.
In rare cases, where you wish to return or exchange full or partial order either because order is not as per the specifications or product did not meet the desired expectations , you may place a request for return or exchange by sending us an email at firstname.lastname@example.org with your order number in subject, image of the particular areas of fabric where there is an issue, and a brief write-up within 7 days from the date of receipt of order. The refund shall be subject to conditions detailed in clauses no 1 and 2.
1. When Product is Defective or Damaged
1.1.1. Any request of exchange shall be fulfilled subject to the availability of the product in the inventory on the date of receipt of returned order/products.
1.1.2. Exchange of products shall be calculated on the net payable price of the item(s) and not on MRP.
1.2. Conditions of Exchange Products
1.2.1. The tags on the product should be intact.
1.2.2. The product should be unwashed, unused, unstitched and in an undamaged condition.
1.2.3. The item needs to be returned along with the original packaging.
1.2.4 Sale products will not be returnable or exchangeable except in case of defect.